Parking permit teething troubles

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Teething troubles with a new online parking permit system introduced by Argyll and Bute Council could mean fines for residents.

Under the new system it appears reminders are no longer being sent out even though the current permits people have state there will be reminders.

Some people who have been going online to apply for their new passes have given up after repeated attempts.

One man who contacted The Oban Times described it as a ‘shambles’ and said: ‘Not only has the reminder system, which used to be in place, been abandoned – so don’t wait to get the reminder you were promised a year ago – but even if you remember you can’t get a new permit as the system doesn’t work.

‘Needless to say residents have not been told of this so we can only assume that everyone will get parking tickets in due course and then have to fight their way through the bureaucracy at Kilmory to claim forgiveness!’

A spokesperson for Argyll and Bute Council said: ‘We have created a new, like-for-like upgrade for our Oban on-street resident parking and for all council car parks. It will function exactly the same as the old system, will be fully supported and can be adapted to meet future needs.

‘As can happen with new software, there were a few initial teething problems. These were quickly rectified by our supplier, with whom we have worked for many years. We apologise to anyone who experienced difficulties as the system was introduced.

‘There has been no increase in the cost of the resident parking permits. Details of residential parking zones can be found on our website: Parking Permits (argyll-bute.gov.uk).’

On Argyll and Bute Council’s Parking Permit Gateway it says you can use the service to apply, renew or amend a resident’s parking permit for Oban only, or to purchase a car park permit for the council’s off-street car parks.

You can also buy weekly or monthly permits for car parks in the town and Mull which are valid for any of the car parks in the area listed on Gateway site, not just the car park you select on the  online permit system.

 

Caption: Residents with permits can park along the esplanade
OT_T43_parkingesplanade