Comhairle pledge on Daliburgh care home improvements

NO_T10_Coronavirus

Want to read more?

At the start of the pandemic in March we took the decision to make online access to our news free of charge by taking down our paywall. At a time where accurate information about Covid-19 was vital to our community, this was the right decision – even though it meant a drop in our income. In order to help safeguard the future of our journalism, the time has now come to reinstate our paywall, However, rest assured that access to all Covid related news will still remain free.

To access all other news will require a subscription, as it did pre-pandemic. The good news is that for the whole of December we will be running a special discounted offer to get 3 months access for the price of one month. Thank you for supporting us during this incredibly challenging time.

We value our content and access to our full site is only available with a  subscription. Your subscription entitles you to 7-day-a-week access to our website, plus a full digital copy of that week’s paper to read on your pc/mac or mobile device.  In addition, your subscription includes access to digital archive copies from 2006 onwards.

Just want to read one issue? No problem you can subscribe for just one week (or longer if you wish).

Already a subscriber?

 

Subscribe Now

Council bosses in the Western Isles say areas where improvement is needed at its Daliburgh care home on South Uist, where one resident died in a coronavirus outbreak last month, will be addressed with immediate effect.

The National Care Inspectorate this week published a detailed report following a recent inspection of care and infection prevention and control practices at Taigh a’Chridhe Uile Naomh (TACUN/Sacred Heart House) care home.

This inspection was Covid-19 specific, following last month’s outbreak , which also saw a number of residents and staff test positive for the infection. As with all care homes which experience a Covid outbreak, an inspection into practices was undertaken.

The National Care Inspectorate spoke to staff and the relatives of residents and carried out a physical inspection of the care home, which was then graded on the quality of care and support during the pandemic.

Infection control practices to support a safe environment for people experiencing care and staff were rated as good, as were staffing arrangements being responsive to the changing needs of residents.

However, when it came to people’s health and wellbeing being supported and safeguarded during the Covid-19 pandemic, the home was graded only as adequate.

Inspectors had spoken with six relatives over the telephone and by email. Their feedback was generally positive, while relatives and carers also spoke highly of the care and support that staff provided.

On the reason for the ‘adequate’ grade on the question of people’s health and wellbeing being supported and safeguarded during the pandemic, inspectors commented: ‘We found the service was performing at an adequate level. There were some strengths but these were just outweighed weaknesses. While the strengths had a positive impact, key areas of performance need to improve.

‘It is important that people and their relatives have regular communication that keeps them up to date on the impact of Covid-19.

‘Relatives spoke highly of the care and support provided and were very complimentary about the way people were supported during the recent Covid-19 outbreak.

‘Families felt that communication at other times could be improved as there was often a delay in the service contacting them about important issues.

‘While staff had a good knowledge about how to support people to maintain contact with people who were important to them, this was not detailed in their care plans.’

A Comhairle spokesperson commented: ‘Our priority from the start of the outbreak, was to have a sufficiency of staff in place, staff with the right skill set and to have robust infection control measures to manage the risk of further transmission.

‘The inspection report evidences that we succeeded in this respect and we appreciate the hard work and dedication of the staff working in TACUN who worked tirelessly to maintain high standards of infection control. The areas for improvement identified include improving our recording and quality assurance.

‘All the areas identified will be addressed and we will get to work on this with immediate effect.’