Covid shuts Oban train ticket office

Oban Railway Station on Sunday.

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The ticket office at Oban railway station was closed to the public for a few days due to the coronavirus.

It has been confirmed that a single member of staff has tested positive for Covid-19 and, as a result, a small number of ScotRail staff are now self-isolating.

NHS Test and Trace has advised staff who have been in contact to self-isolate.

On Sunday, both doors to the ticket office remained locked and there was nothing to suggest it was due to the coronavirus.

A notice was pinned to the main entry door stating: ‘toilets out of order’.

The sign on the locked doors today.

ScotRail has said in a statement: ‘When we do have a confirmed case, arrangements are made for the area to be closed off and additional enhanced cleaning to take place.

‘We have taken measures at Oban train station to close off the area and carry out this enhanced cleaning and sanitisation.

‘The health and wellbeing of all staff and customers is paramount during these unprecedented times and we are taking every reasonable measure to ensure that we reduce the potential for anyone to be exposed to coronavirus and take action where they do occur.’

People nearby reported that the ticket office had been ‘shut for days’ – understood to be since Wednesday.

On Monday, the ticket office had reopened. Trains from Oban are still operating with the service said to be ‘good’ between Oban and Glasgow Queen Street.

On Sundays, the opening hours for the ticket office are usually 10.45am until 6.11pm. Between Mondays and Saturdays it is usually open between 5am and 8.36pm.

The railway station does not have a ticket machine for the collection of pre-ordered travel tickets.

National Rail Enquiries suggested that passengers without tickets should board the train and explain the situation to the conductor.