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High Life Highland has taken the first steps in its Fort William ‘bounceback’ campaign with the introduction of a collect and return service at Fort William Library.
From Wednesday July 29, Fort William Library customers were able to access items by requesting them in advance and booking a time slot for collection.
Julie Corcoran, Principal Libraries Manager, said the safety of customers, staff and communities was the top priority as they looked to begin providing services again at libraries across the Highlands.
The ‘Collect and Return’ basis means customers can phone or email the library to request items and collect them during their allocated time slot.
‘We hope to gradually reinstate library browsing and access to our public access computing facilities shortly thereafter as we introduce a range of appropriate measures to ensure the safety of both customers and staff,’ added Ms Corcoran.
‘Among others, these measures will include a computer booking system, social distancing and the introduction of enhanced cleaning routines around the library.
‘The process has already been tested and implemented in other libraries across the Highlands, where we’ve witnessed a steady and increasing stream of customers all welcoming the return of the service and offering very positive feedback on how the system is working.’
Ms Corcoran concluded: ‘We very much look forward to welcoming our customers, regulars and new, back to a full library service when it is safe and appropriate to do so.’
Customers can contact the library by telephone during its opening hours on 01397 703552.