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Returning a customer’s bag containing £12,500 is just one of the year’s highlights for Tyndrum’s Real Food Cafe as well as ending 2019 with an increased turnover.
With takings up three per cent, the award-winning roadside diner, with its staff of 20, served more than 280,000 customers including Radio 1 DJ Greg James.
And there are plans to expand this year with the cafe looking at other sites across the country.
Adding to the 58,000 fish and chip portions they dished up in 2019, 3,000 more were gluten-free, helping secure the cafe its A grade as a Coeliac UK Accredited Caterer for the fifth consecutive year.
The cafe, which has menus in different languages including Mandarin, also became a recognised Living Wage employer, one of only four food and beverage employers in the Stirling district to be accredited by the Living Wage Foundation.
And it was also named Best Rural Business at the Women’s Enterprise Scotland Awards, Regional Winner of VisitScotland’s Best Informal Eating Experience Award and received its ninth Great Taste Award, this time for its clootie dumpling – the first time this traditional Scottish dessert had been awarded a rating since 2015
Cafe owner Sarah Heward was a finalist in the Business Woman of the Year category at the Business Women Scotland Awards and, as the cafe moves into its 15th year, it does so as a proud finalist in two categories of the National Federation of Fish Fryers’ awards and one VisitScotland’s Thistle Award.#
Serving just under 300,000 customers means the cafe collects its fair share of lost property. As well as returning the £12,500 in a customer’s bag, the haul included one set of false teeth and two dogs. Only the false teeth wee never reclaimed.
To manage business development and expansion plans for 2020, growth manager Euan McColm has been brought onboard.
He said: ‘My role is to take the elements which make the Real Food Cafe so special and preserve them as we look at new opportunities. We’ve got a great product; Scotland is a hotbed of culinary talent right now.
‘Having its own, unique taste of the Highlands, the Tyndrum cafe is considering sites across the country, aiming to bring its special brand of charm and warm service, home-baking, and award-winning fish and chips to many more happy guests across Scotland.’