Want to read more?
We value our content and access to our full site is only available on subscription. Your subscription entitles you to 7-day-a-week access to our website, plus a full digital copy of that week’s paper to read on your pc/mac or mobile device In addition your subscription includes access to digital archive copies from 2006 onwards
Everyone knows how proud I am to belong to Oban, I can be a bit boring about it, but it’s lovely to hear other people praising the town I love and that’s been happening quite a lot lately.
Living here day in and day out it’s easy to pick up on all the little (and big) things that annoy you and let that take over as how you see everything, but I’m lucky enough to be in touch with people seeing Oban for the first time and through their eyes I’m reminded what a wonderful place we live in.
We’re also known as being a friendly and welcoming place to visit which makes me even happier, I notice it myself using the local shops and cafes, the service is always friendly and helpful and I was delighted in one place I visited to overhear the owner taking time to pass on customer service advice to a younger member of staff.
One place that stands out because the customer service is always genuine and warm is Farmfoods, every time I leave the shop I comment on what a pleasant experience it was at the checkout, I’m not rushed, I get a wee blether and bit of craic and I leave smiling.
It’s amazing the difference a nice, friendly experience can have on someone’s whole day, the recent visit by the Queen Victoria is a good example as the people we spoke to as they returned to the ship were happy and in good spirits with many of them praising the welcome they had received in the town and promising to return.
If you have any experience you’d like to share of places in the town showing good customer experiences then please get in touch, it’s nice for people to know they’re appreciated.
Last week’s photo was the cliff face in the Distillery courtyard and this week’s is a bit more accessible.