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Highland Council is warning of a council tax scam whereby scammers are cold calling households, claiming the resident can have their council tax band reassessed upon payment of £150.
Council tax bands are determined by the assessor and electoral registration officer who is independent of Highland Council.
Allan Gunn, head of revenues and customer services, explained: ‘Any communication with council tax payers from the council’s corporate resources service about something like a refund would be in writing. We would never cold call asking for bank details.
‘Anyone receiving such an unsolicited call is advised to end the call immediately. Under no circumstances give any personal details to the caller.
‘If anyone has a neighbour or relative who may be more susceptible to such activity, it would be helpful if this advice was passed on to them.
‘If you have any doubt as to the authenticity of the call, please call the Council’s freephone Council Tax helpline on 0800 393811.’