Chloe strives to improve quality of lives

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The Oban Times is running a series of articles championing the work carried out by Argyll and Bute Health and Social Care Partnership (HSCP) in the Oban, Lorn and the Isles locality. Each article features a specific service provided by the HSCP and focuses on the staff who provide that service and the role they play in making a positive difference for the people living in Oban and surrounding areas. This week we look at the work of Chloe Morrow.

Chloe Morrow is one of Argyll and Bute Health and Social Care Partnership’s (HSCP) specialist occupational therapists.

Her career in Argyll and Bute began in 2017 and she is currently based on the Isle of Mull delivering services to Mull and Iona communities, including providing inpatient care at Mull and Iona Community Hospital.

Chloe graduated from Glasgow Caledonian University in 2013 and worked as an addictions occupational therapist helping people identify coping skills to help them recover from substance use disorders. She developed further skills at the Vale of Leven Hospital caring for older people.

During this time she became passionate about acute, complex and chronic rehabilitation of stroke patients. Chloe said: ‘I was dedicated to working in the acute stroke unit and was really pleased to be involved in championing the re-introduction of the occupational therapy stroke outreach service.

‘Being an occupational therapist means working with an interesting diversity of people of all ages and backgrounds and can take place in a variety of settings such as the client’s own home, nursing home, clinic or in an educational capacity.’

Her current position within Mull Occupational Therapy Department has a major role in the advanced assessment and treatment of patients. Chloe’s main priorities are promoting recovery to improve people’s quality of life following ill health and to ensure the best possible outcome for them.

Chloe also has a duty to implement care plans, which include a variety of goal-directed therapies such as functional and cognitive assessments, rehabilitation and education, provision of equipment and adaptations to make people’s homes safer and more accessible as their abilities change.

No two days are ever the same and are wide-ranging, from screening someone in their own home to assessing how they manage with daily independent living tasks, to arranging installation of specialised equipment for people with disabilities.

Chloe continued: ‘Most people take it for granted when they are fit and healthy and have the ability to perform daily living tasks like cooking their own meals, getting out of bed, washing and dressing themselves.

‘Episodes of illness or long-term conditions can result in life changes and compromise independent living. As part of my Reablement role, I work with people to help them regain their confidence and support them to live independently in their own homes.

‘I could be providing essential equipment for someone coming home from hospital after having had a hip replacement to making recommendations for major adaptations, such as wet-floor shower rooms or ramped accesses.’

It is so important to daily triage referrals to the OT service to ensure that the most critical cases are dealt with as quickly as possible. This is due to people living longer, alongside unhealthy lifestyles and an increase in patients with complex and long-term conditions, and it means more and more demand on the Occupational Therapy Services.

At present Chloe, team lead nurse Kate MacCallum and team lead occupational therapist Julie Henderson are working together to develop a moving and handling pathway for Mull and Iona residents.

This model of care will promote joined-up working and increase patient safety for residents. This way of working brings together a range of organisations and partners who provide health and social care services with the aim to provide easier access to social care when they need it.

Chloe also encourages all her patients and clients to give feedback during their occupational therapy input to ensure that they are satisfied and feel involved in their care. This helps her to engage in reflective practice to identify areas where she would like to develop as a practitioner, set action plans and develop in her chosen professional field.

Chloe added: ‘The success of my role is having excellent communication and relationship building skills with the tenacity to ensure that I deliver patient-centered care at all times.’

Chloe is native to Mull and enjoys the miles of breathtaking coastlines that are filled with wildlife. She also likes the security of living in a small, friendly community and attending community events. She enjoys taking part in many of the indoor and outdoor activities that are available to keep fit, well and entertained.