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Argyll and Bute Council’s Trading Standards team are warning residents that they have received recent reports of cold-calling by rogue traders offering to repair or lay tarmac driveways and similar.
The team reports on its Facebook page:
Before carrying out any such work at your property a trader must provide you with written details that includes the name and address of the trader, the price and details of the work involved.
You must be given, in writing a 14-day cooling-off period so you can change your mind and cancel the work if you wish to do so. The trader must not start work before the 14 days unless you have given your written permission to do so.
Typical poor practices include:
Misleading residents by saying things like they are working for the council or some-one locally, or have spare tarmac left over.
Quoting a price and, but then asking for a much higher price after the work is finished-often by many thousands of pounds.
Carrying out a poor quality job that will not last.
Residents are advised to make sure that any un-expected traders calling and offering work provide the written requirements in full, and are willing to wait until the cooling-off period has ended, before they agree to any work.
If the traders won’t follow the rules it isn’t worth taking the chance. You could end up badly out of pocket and with a lot of unneeded stress.
If you ask the person to leave your property they must do so immediately.
Aggressive sales tactics, harassment and coercion are prohibited by law.
You are not obliged to pay any amount of money before work is carried out.
If you feel threatened or you suspect that the person may be a bogus caller phone Police Scotland on 101.
DO REPORT THEM!
Don’t ever feel embarrassed if you feel you have been the victim of doorstep crime.
If you are in any way unsure about a caller at your door, contact Trading Standards or the police immediately.
For further advice on your rights in relation to unexpected callers please contact Argyll and Bute Trading Standards via Citizens Advice Consumer Service on 03454 040506.